Alibaba 66 Terms & Conditions – Read Before You Start Playing

To register and use Alibaba 66's services, you must meet all of the following eligibility requirements without exception:

• At least 18 years old on the date of registration.
• Must be a Malaysian citizen or permanent resident domiciled in Malaysia at the time of registration.
• Has never been banned or suspended from using the Alibaba 66 platform previously.
• Register using your own identity — registering on behalf of another person is strictly prohibited.
• Maintain only one (1) active account at Alibaba 66. Duplicate accounts will be suspended and funds may be forfeited.
• Providing accurate, truthful, and up-to-date personal information during the registration process.

Alibaba 66 reserves the right to request identity verification documents (such as MyKad or passport) at any time for KYC (Know Your Customer) purposes. Failure to provide the requested documents within the specified timeframe may result in a temporary account suspension until verification is completed.

All information you provide during registration is subject to Alibaba 66's Privacy Policy. We use this information solely for verification purposes, payment processing, and account-related communications.

Alibaba 66 accepts deposits via a variety of local Malaysian payment methods for members' convenience. All transactions are processed exclusively in Malaysian Ringgit (MYR).

All deposits must come from an account or e-wallet registered in your own name. Deposits from third parties will not be accepted and will be returned. Alibaba 66 reserves the right to decline any deposit suspected of originating from illegal activity or fraud.

The maximum daily deposit limit is RM50,000. If you wish to set a lower deposit limit as a responsible gambling measure, you may do so through your account settings at any time.

Alibaba 66 is committed to processing all valid withdrawal requests in a timely manner. However, certain conditions and requirements must be met before a withdrawal can be processed:

• Your account must have successfully completed the identity verification (KYC) process.
• Minimum withdrawal is RM50 per transaction.
• The maximum daily withdrawal limit is RM100,000 for standard accounts.
• All active bonus rollover requirements must be fully completed before any withdrawal is permitted.
• Withdrawals can only be made to the same payment method used for the original deposit (same-method withdrawal policy).
• The name on your payment method must match the registered name on your Alibaba 66 account.

In cases requiring additional security review — such as unusual transactions or large withdrawal requests — Alibaba 66 reserves the right to request supporting documents. This review process is typically completed within 24 business hours.

Alibaba 66 is not responsible for delays caused by third parties such as banks or e-wallet operators. If you experience any withdrawal issues, please contact our support team via 24/7 Live Chat.

Alibaba 66 offers a wide range of attractive bonuses and promotions for both new and existing members. All bonuses are subject to specific terms stated on their respective promotions pages. The general terms applicable to all Alibaba 66 bonuses are as follows:

• Each bonus may only be claimed once unless otherwise stated.
• The standard rollover rate ranges from 5x to 20x depending on the bonus type.
• The bonus validity period is 7 days from the date of issuance unless otherwise stated.
• Alibaba 66 reserves the right to void any bonus if promotional abuse is suspected.
• Bonuses cannot be transferred between accounts or directly converted to cash.
• Using multiple accounts or coordinating with other members to exploit promotions is strictly prohibited and may result in account termination.

Alibaba 66 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. All decisions made by Alibaba 66 management regarding bonus disputes are final and binding.

All games offered at Alibaba 66 — including slots, Live Casino, Sports Betting, and e-sports — are governed by their respective game-specific rules. The general principles that apply across all games are:

• All slot game outcomes are determined by a Random Number Generator (RNG) that has been certified and audited by an independent body.
• Odds and lines for Sports Betting — including the Malaysia Super League, EPL, Champions League, and badminton — are set dynamically based on current market conditions.
• Results for e-sports competitions such as Mobile Legends and Valorant are based on official results issued by the respective tournament organizers.
• Alibaba 66 reserves the right to void or suspend any bet in the event of a technical fault, system failure, or incorrect odds.
• Bets that have been confirmed and accepted by the system are final, unless an obvious technical error has occurred.

In the event of any discrepancy between the results displayed on the platform and the actual results from the game provider, the game provider's results shall be taken as the final reference.

You are solely responsible for keeping your Alibaba 66 account login credentials — including your username and password — confidential. Alibaba 66 recommends the following security measures:

• Use a strong password combining uppercase and lowercase letters, numbers, and symbols.
• Enable two-factor authentication (2FA) through your account settings.
• Never share your login credentials with anyone, including family members.
• Log out of your account after every session, especially when using a shared device.
• Report to our support team immediately if you suspect your account has been accessed without authorization.

Alibaba 66 will not be held liable for any losses arising from your failure to keep your login credentials secure. However, we will cooperate fully in any investigation should a security incident be reported.

The following actions are strictly prohibited on the Alibaba 66 platform and may result in immediate account suspension or closure along with funds being frozen:

• The use of bots, automated software, or any unauthorised tools to play or place bets.
• Exploiting bugs or system vulnerabilities to gain an unfair advantage.
• Identity fraud or the use of another person's information to register or access an account.
• Money laundering through the Alibaba 66 platform.
• Coordinating across multiple accounts to exploit bonuses or betting systems (bonus abuse).
• Placing opposing bets (hedging bets) across multiple accounts to guarantee winnings without risk.
• Any attempt to defraud, disrupt, or damage our systems or other users.

Alibaba 66 conducts continuous monitoring to detect suspicious behaviour. If any prohibited activity is identified, Alibaba 66 reserves the right to forfeit all winnings obtained through such unfair means.

Alibaba 66 reserves the right to suspend or close any member account under the following circumstances:

• Violating any provision of these Terms & Conditions.
• Providing false or misleading information during registration or the KYC process.
• Reporting fraud, money laundering, or any other illegal activity.
• Account closure requested by the member themselves (self-exclusion).
• Instructions from the relevant regulatory authority.

If your account is closed due to a breach of our Terms & Conditions, all bonus balances will be forfeited. For real money balances (excluding bonuses), Alibaba 66 will notify you of the decision regarding the return of funds upon completion of an internal investigation within 14 working days.

If you wish to voluntarily close your account, please contact our support team. All legitimate remaining funds will be returned to you within 5 business days following final identity verification.

Alibaba 66 takes the data protection and privacy of all our members seriously. All personal information you provide is collected, processed, and stored in accordance with the Alibaba 66 Privacy Policy, which complies with Malaysia's Personal Data Protection Act 2010 (PDPA).

• Your personal data will not be sold, transferred, or shared with any third party without your consent, except as required by law.
• All data is stored on secure servers with end-to-end encryption.
• You have the right to request access to, correction of, or deletion of your personal data at any time.
• Cookies are used to enhance your browsing experience and can be managed through your browser settings.

For more information on how we manage your data, please refer to Privacy Policy full Alibaba 66.

Alibaba 66 is fully committed to the principles of responsible gambling. We believe that betting should remain a form of entertainment that is fun and enjoyable, not a source of financial stress or social problems.

• You may set daily, weekly, or monthly deposit limits through your account settings.
• Self-exclusion options are available for periods ranging from 7 days to 12 months.
• If you feel that your gambling activity is beginning to affect your daily life, please contact our support team for assistance.
• Alibaba 66 does not permit anyone under the age of 18 to use our platform under any circumstances.

To learn more about the responsible gambling tools we offer, please visit the Responsible Gaming us.

To the extent permitted by applicable law, Alibaba 66 is not liable for:

• Any indirect, consequential, or punitive losses arising from the use of our platform.
• Service disruptions caused by circumstances beyond our control (force majeure), including natural disasters, internet outages, or actions taken by authorities.
• Losses resulting from your own negligence in maintaining the security of your account.
• Inaccurate information provided by third-party providers, including match odds and sports statistics.

Alibaba 66's maximum total liability under any circumstance shall not exceed the total amount you deposited in the 30 days preceding the claim.

Should any dispute arise between you and Alibaba 66, the following steps must be followed in order:

• Step 1: Contact the Alibaba 66 customer support team via Live Chat or email and describe your issue in detail.
• Step 2: If the issue cannot be resolved within 48 hours, escalate it to Alibaba 66 management via our official email.
• Step 3: If a dispute remains unresolved, both parties agree to settle it through binding arbitration under Malaysian law.

These Terms & Conditions are governed by and construed in accordance with Malaysian law. All disputes that cannot be resolved through negotiation will be referred to the competent courts of Malaysia.

By using the Alibaba 66 platform, you agree that Malaysia is the exclusive jurisdiction for any legal proceedings relating to your use of our services.